About the Role

We are seeking a highly motivated and detail-oriented Data Support Analyst to join our team in Chennai. The ideal candidate will have strong SQL skills, a customer-first mindset, excellent analytical capabilities, and a proactive attitude. This role requires flexibility to provide support on weekends as needed and a continuous improvement mindset through data analysis and operational insights.

Key Responsibilities

Write and execute complex SQL queries, including SELECT statements, joins, updates, deletes, inserts, and data import/export tasks.

Manage and manipulate large datasets using tools like MS Excel, MS Access, and SQL Server (or other RDBMS).

Monitor, start, and stop Medicare batch jobs based on Standard Operating Procedures (SOPs).

Use job scheduling tools to oversee and maintain automated data jobs.

Perform high-level ETL (Extract, Transform, Load) activities and analyze data for patterns and continuous improvement.

Provide weekend support on a rotational or on-call basis when needed.

Required Skills & Qualifications

Strong working knowledge of SQL, including complex queries and data operations.

Experience with data management tools such as Excel, MS Access, and RDBMS platforms.

Familiarity with Medicare batch job operations and SOPs.

Hands-on experience with job scheduling and ETL tools.

Strong analytical skills to interpret data and identify actionable insights.

Ability to troubleshoot using system/application logs and command-line tools.

Willingness to work flexible hours, including weekends when necessary.
A strong sense of accountability and a positive, solution-oriented attitude

Desired Skills

2+ years of professional SQL experience.

Experience using job scheduling tools such as vCron, Tidal, or BMC.

2+ years of experience working with MS Excel and MS Access (or equivalent).

Prior experience with reviewing and interpreting system and application logs.

Education

Bachelor’s degree or higher in Computer Science, Information Technology, or equivalent experience.