Training Specialist, Retrieval Operations
New Albany, OH or Glendale, CA
Reveleer is a healthcare data and analytics company that uses Artificial Intelligence to give health plans across all business lines greater control over their Quality Improvement, Risk Adjustment, and Member Management programs. With one transformative solution, the Reveleer platform enables plans to independently execute and manage every aspect of enrollment, provider outreach and data retrieval, coding, abstraction, reporting, and submissions. Leveraging proprietary technology, robust data sets, and subject matter expertise, Reveleer provides complete record retrieval and review services so health plans can confidently plan and execute risk, quality, and member management programs to deliver more value and improved outcomes.
This is an exciting opportunity for someone with a passion for training and development.
What You’ll Do
- Design, develop and deploy e-learning and in-class training programs for new hires, current employees and external customers
- Create and host in person training and online trainings (live, virtual, eLearning, webinar)
- Provide continuous feedback to leaders regarding training trends, course material feedback and additional training needs
- Monitor trends in call center production and make suggestions to increase and improve performance
- Provide in depth analysis of training issues and create an action plan to set up company for success
- Ensure collaboration among cross functional teams for the roll out of product releases
About You
- 3+ years of training and development experience
- Bachelor’s Degree preferred
- Proficient in MS Office
- Knowledge of HIPAA regulations, HEDIS, Risk Adjustment and IVA a plus
- Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers
- Travel as needed
What You’ll Receive:
- Competitive salary
- Medical, dental, and vision benefits
- 401k Matching
- Generous PTO & holidays
Reveleer is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.