Senior IT Manager
Glendale, CA or Columbus, OH
Full Time

Do you like innovation and technology? We do, too. Reveleer is a healthcare software company serving health plans and care management organizations. Our teams are dedicated to disrupting and modernizing healthcare by building powerful technology that provides an amazing user experience, scalability, and automation.

Reveleer is the first of its kind in our space – a self-service platform that mines health data using AI, NLP, and advanced analytics. Our Platform enables health plans to focus on the quality-of-care people receive, leaving the most complex and repetitive tasks for technology to solve. Be part of what Reveleer is building next!

Reveleer is seeking a Senior IT Manager to support our IT and infrastructure needs across multiple offices. The ideal candidate would be comfortable managing and growing a small IT staff as they support the needs for a growth stage company, specifically leading a wide array of IT initiatives includes multi-office connectivity, security, infrastructure, and supporting a wide range of remote users.

What you’ll do:

  • Own on-prem and AWS cloud-based IT solutions in a secure, multi-location, regulated environment.
  • Support Intune/Azure in a Hybrid environment
  • Perform critical maintenance, deployment, and release support activities, including occasional off-hours support
  • Support IT strategy by collaborating with officers and senior management to set organizational vision and strategy and to determine how technology can best service the business
  • Key stakeholder to drive an agile and responsive team responsible for maintaining a secure and stable computing environment with maximum system availability and performance
  • Work with Security & Compliance team to implement solutions for security, in particular HIPAA and
  • Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, secure print, phones, security updates; internet, intranet, LANs, WANs, and network segments
  • Interact with help desk to assist in troubleshooting, identify root cause, and provide technical support when needed
  • Troubleshoot both internal and platform issues and outages
  • Help to maintain internal documentation and Helpdesk WIKI
  • Enable faster and smarter business processes and implement analytics for meaningful insights
  • Perform routine/scheduled audits of the systems and firewall, including all backups and access control
  • Assist the organization in its annual HITRUST certification
  • Developing, optimizing, and measuring an IT Help Desk using ITIL best practices
  • Inventory management and reporting
  • Take the lead in developing Reveleer SharePoint strategy
  • Developing and maintaining end-user training documentation in our user Knowledgebase
  • Develop ongoing strategy for remote workforce accessibility, security, and performance
  • Remain abreast of technological advances in the field and be able to identify areas of use in the organization

Qualifications / Requirements:

  • Experience in Office 365 Administration a must
  • Experience managing Microsoft Intune
  • Familiarity with various operating systems and platforms
  • Experience in project management, application design and integration, and cloud computing a plus
  • Maintain internal documentation and Helpdesk WIKI
  • 5+ years proven work experience in IT
  • Quick Learner & Self-Starter

What You’ll Receive:

  • Competitive Salary
  • Medical, Dental and Vision benefits
  • 401k
  • PTO Plan

Reveleer is an equal opportunity employer. We do not discriminate on the basis or race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.